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Ajax Product List:
 Chipping Hammer Tools
 Demolition Tools
 Drill Steel Tools
 Electric Hammer Tools
 Hand Tools & Pry Bars
 Oilers & Lubricators
 Paving Breaker Tools
 Pins
 Rivet Buster Tools
 Safety Tools
 Wedges & Scrapers
 Weld Flux Scalers
 Zip Gun Chisels
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Customer Service

TERMS AND CONDITIONS OF SALE
We at Ajax attempt to use the finest alloy steels available for our type of products. All machining, forging and heat treating is of the highest possible standards. We want you, our customer, to realize full value in every Ajax product you purchase. All previous quotations, catalogs and price lists are hereby withdrawn and considered void. They are replaced by this catalog and our most current price list. Prices are subject to change without notice. Orders are accepted at the price in effect at the time an order is received. Cancellation of orders are accepted only on our terms.

TERMS AND SHIPPING:
Our terms are net 30 days from date of invoice. All shipments are made FOB Franklin Park, Illinois. All requests to return goods must be submitted in writing to our Customer Service Manager. Your request must reference the following: A) Ajax Part Numbers and Quantities you are returning. B) Your original Purchase Order Number or the Ajax Invoice Number. If Ajax accepts the return the Customer Service Manager will issue an RMA (Return Material Authorization) number to accompany your return. No returns will be allowed without this RMA number. Upon his written authorization, all items must be returned Prepaid to our plant in Franklin Park, Illinois. Credit will be issued only for standard items listed in the current Ajax Price Sheet. A 15% restocking fee will be charged against the Net value of the return. Additional charges will apply should re-conditioning of products be necessary to return to our stock. The amount credited will be determined by customer's original invoice for the items being returned. An order for 2 times the value of returned goods must accompany the request to return. No credit will be issued for: * Parts * Products over two years old * Used tools

NON-CATALOG ITEMS:
Will be subject to quotation on price and minimum order quantity on an individual basis.

SHORTAGE OR DAMAGE:
Claims for shortage or deduction for erroneous charges must be presented promptly or they will not be honored. Risk of loss shifts to our customer upon tendering the goods to the transportation company at Franklin Park, Illinois. Never accept a shipment which arrives short or in bad condition until the agent makes proper notation on a paid freight bill.


OUR WARRANTY TO YOU:
AJAX WARRANTS ALL TOOLS TO BE FREE OF DEFECTS IN MATERIAL AND WORKMANSHIP. REMEDY: AJAX WILL REPLACE ALL TOOLS WHICH ARE DEFECTIVE IN MATERIAL OR WORKMANSHIP. THIS IS OUR EXCLUSIVE REMEDY TO OUR CUSTOMERS.


CAUTION:
Chisels and other striking tools are perhaps the most widely used and probably the most often abused of all tools. They are made in various types and sizes with varying degrees of hardness and different configurations for specific purposes. Ajax tools are used throughout the world by industry, foundries, railroads, contractors, automotive body men and hundreds of others. Each tool is designed for a particular job and should be used for that purpose only. Air hammer chisels and points should never be used for prying, but for their intended use only. Tools made for air hammers should never be used unless they are in the hammer. Never strike an air hammer tool with a hand hammer. Do not strike one hammer or sledge with another. Never strike another tool with the side or cheek of a hammer. Chiseling, punching and riveting should be done only with the proper type tool. Keep tools in proper working condition. Discard any striking or struck tools if the face and its edges show excessive wear, dents, chips, mushrooming or improper redressing. Mushroomed heads may chip and cause injury. Never use a hammer with a loose or damaged handle. Never redress chisels without the proper redressing instructions. We cannot be responsible for injury or damage caused by tools improperly used or from tools which have been abused or badly worn. Eye protection, through the use of safety goggles or hood.


AJAX DISTRIBUTOR INVENTORY
ADJUSTMENT PROGRAM

In an effort to find a fair and equitable way for Ajax stocking distributors to minimize slower moving inventory, Ajax will offer an inventory adjustment program. To receive an inventory adjustment, you must follow the procedures listed below:

  1. Contact the Ajax Customer Service Manager and provide a list of items to be returned, invoice number(s) and date(s) of purchase.
  2. Ajax will review the list and determine which items are returnable.
  3. Send the returnable items to Ajax, which will inspect them and determine the dollar value.
  4. Issue an offsetting order equal to or greater than the dollar value of the returned items.
  5. Ajax will issue a credit to the distributor once the offsetting order has been shipped and invoiced.

The Ajax Distributor Inventory Adjustment Program
is subject to the following conditions:

  1. All inventory adjustments must be authorized by the Ajax Customer Service Manager.
  2. Adjustments may be made once per year, no later than November 1 and may not exceed 10% of the previous year’s sales.
  3. Products which are not returnable include:
  4. A. Specials
    B. Parts
    C. Products over 2 years old
    D. Used tools
    E. Items not on the current Ajax price sheet
    F. Products we are unable to return to stock condition


PLAY IT SAFE!
Ajax tools are made from the finest alloy or carbon steels and heat-treated for durability. Under proper use, you can count on our tools to perform the job safely and professionally. However, tools that are abused will not operate properly and could be dangerous to use.

A simple fact is that continuously using a chisel with a dull cutting edge will cause metal fatigue. Not only does a dull edge keep you from doing the job right, the extra time and energy involved to drive these dull chisels contribute to the premature failure of the chisel.

For maximum performance and safety, use only sharp tools. When the chisel loses its sharpness it should be re-forged and heat-treated or replaced entirely.

Safety precautions do not end here, however. Tool operators should always wear gloves, safety glasses, hard hats and safety shoes or boots. Most contractors require their workers to wear these items, but it’s a good idea for anyone using these tools.

When using pneumatic or electric tool accessories, the following guidelines will help to ensure that you get the best results:

  • ALWAYS WEAR SAFETY EQUIPMENT.
  • READ AND UNDERSTAND YOUR AIR HAMMER OPERATOR’S MANUAL. A faulty hammer can cause premature breakage of the chisel.
  • NEVER ALTER THE TOOLS. Hammers and accessories are manufactured with specific purposes in mind. Changing them lowers your productivity and could be dangerous. Use the proper tool for the job.
  • DO NOT USE AS A HAND TOOL. These tools are designed to be power-driven. Using them as hand tools is dangerous and ineffective.
  • NEVER PRY WITH THE CHISELS. This is dangerous and causes tool breakage. Let the tool do the work!
  • ALWAYS USE SHARP TOOLS. Tools will last longer and give you a better result. Re-forge and heat-treat or replace worn tools.
  • BE SURE YOUR FOOTING IS SECURE. Slipping while using a power tool is extremely dangerous.
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